Managing Others

Managing others doesn’t come easily to everyone.

There is an adage that people don’t leave companies: they leave managers.  The opposite is just as true: a good manager can keep a team motivated and engaged through the most difficult times.

Managing in the 21st century is about motivating, engaging, coaching and developing others in a fast-paced and increasingly diverse workplace.   The technical skills that get one to the top of a trade and the entrepreneurial skills that help one develop a business are not the skills required to manage others. 

Today’s leaders are expected to be both managers and coaches.  Managers focus on the “what” and the “how” while coaches focus on the “who.”  Leadership is about getting the best out of others.  It is also about attracting, motivating, and retaining good people. 

There are many organizations that provide coaching and training for managers, and, while I do not endorse any organization, I have provided below a few with which I am familiar:

The Canadian Management Centre (CMC), an affiliate of AMA International, provides leadership training through traditional classroom settings, web-based training, and e-learning.  They also provide free information on their website under the “Free Resources” tab.  Contact them at: 


The Center for Creative Leadership (CCL) is a global training organization, based in Greensboro N.C.  While their North American locations are solely based in the United States, they are affiliated with the Niagara Institute in Niagara-on-the-Lake, Ontario.  The Niagara Institute is licenced to offer CCL leadership programs.  Contact them at:


Niagara Institute:

Franklin Covey Canada offers both corporate and public training across Canada, including The Seven Habits of Highly Effective People, and The Seven Habits for Managers.  Contact them at:

Franklin Covey Canada:

Owen Stewart Performance Resources, based in Port Perry, Ontario, provides training videos of all kinds, including the very popular Fish! series.  Many videos can be previewed on-line, and rentals generally include leaders’ guides.  Contact them at:

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