Useful On-Line Resources

The internet is a good place to find information for your business. A search for any topic related to employment will point you to appropriate federal and provincial government websites as well as to postings by subject-matter experts. Government websites provide electronic and/or telephone contact information. Numbers for government departments are also listed in local telephone books.

The following on-line resources may be helpful, and the URL addresses were current at time of publication.


The official website of the federal government is:

Canada Labour Code

The CLC defines employment standards for employers in federally regulated industries (for information only as federally regulated industries are not covered in my book).

Canada Pension Plan

The CPP website provides details of the CPP retirement pension.

Canada Revenue Agency

The CRA administers tax laws for the federal and provincial governments. The CRA website provides valuable information for small businesses, including registering a business, payroll administration, income tax, and GST.

Employment and Social Development Canada – Employment Equity for Federal Contractors

Details of the Federal Contractors’ Program (for employers with 100 or more employees and with government contracts of over $1 million) can be found at

Employment Insurance

The EI website provides details of the EI benefit and employers’ responsibilities.

Federally Regulated Businesses

The federally regulated businesses and industries page of the Government of Canada website identifies those industries that are federally regulated and provides links to information about employment standards legislation in each province and territory.

Federal Labour Standards

The CLC establishes employment conditions and standards that apply to employees working in federally regulated businesses.

Government of Canada Job Bank

The Government of Canada Job Bank provides resources for both job seekers and employers. There is a job board where employers can post openings. A link to trend analyses provides information that may be helpful in defining and pricing jobs.

National Occupational Classification

The NOC is Canada’s national system for describing occupations. You can search the register to find how an occupation is classified or to learn about its main duties, educational requirements, aptitudes, interests, and other useful information.


The U.S. Department of Labor’s O*Net is similar to Canada’s NOC.


The Office of the Privacy Commissioner of Canada enforces privacy laws in Canada, including PIPEDA. At the time of this writing, PIPEDA applies in Ontario because the province does not have a law that has been deemed substantially similar to the federal legislation.

Service Canada

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits such as EI, CPP, Canada Pension Plan Disability (CPP-D), Old Age Security (OAS), and applications for SIN’s and passports. Their website provides information about services, as well as the location of centres that are available to the public.

Veterans Affairs Canada Job Bank

Employers wishing to hire a veteran can post a job through this site.


The official website of the Ontario government is:

Accident Reporting

Employers are required to notify the Ministry of Labour, Training and Skills Development in the event of a workplace accident or incident that results in death or injury. Details are available at

Accessibility for Ontarians with Disabilities Act

For information about Ontario’s accessibility legislation and the Accessibility for Ontarians with Disabilities Act (AODA) see:


Employment Standards

The current version of the Employment Standards Act, 2000 and related information can be found at

Financial Service Regulatory Authority of Ontario

The Financial Services Regulatory Authority of Ontario (FSRA), formerly the Financial Services Commission of Ontario (FSCO), regulates financial services such as the insurance sector and pensions. The FSRA administers Ontario’s Pension Benefits Act.

Human Rights

For information on the Human Rights Code, refer to the website of the Ontario Human Rights Commission.

Ministry of Finance (Employer Health Tax)

The Ontario government levies a payroll tax on remuneration paid to employees to help fund healthcare in the province. Employers may claim a tax exemption if their total annual payroll is lower than a specified threshold.

Ministry of Labour, Training and Skills Development

Ontario’s Ministry of Labour, Training and Skills Development is the primary source of information for employers in the province. Here, you will find links to employment standards, occupational health and safety, and labour relations legislation as well as services provided to employers.

Occupational Health and Safety

On the website of the Ministry of Labour, Training and Skills Development, you can access information about safety at work and a copy of the Occupational Health and Safety Act.

Ontario Health Insurance Plan

The provincial government pays for many of the health services needed by Ontarians through OHIP.

Ontario Disability Support Program

The Ministry of Children, Community and Social Services provides employment assistance to people with disabilities. Assistance can include training and transportation as well as assistive devices and software.

Ontario Labour Relations Board

The Ontario Labour Relations Board adjudicates matters between employers and labour unions.

Ontario Pay Equity Commission

Private sector employers with 10 or more employees must comply with the Pay Equity Act. Information is available on the Ontario Pay Equity Commission’s website.

Service Ontario Business Services

Employers can register a business, search the information guide, find provincial forms and other information on the Service Ontario business services website.

Workplace Hazardous Materials Information System

In Ontario, the Ministry of Labour, Training and Skills Development is responsible for the enforcement of both federal and provincial legislation dealing with Workplace Hazardous Materials Information System (WHMIS).

Workplace Safety and Insurance Board

Most employers in Ontario are required to register with the Workplace Safety and Insurance Board (WSIB), formerly known as the Workers Compensation Board (WCB). Details can be found at


Business Training

The Canadian Management Centre provides training and information for business leaders. Its website includes a library of free resources.

Canadian Federation of Independent Business

The Canadian Federation of Independent Business (CFIB) provides members with an on-line toolkit for human resources policies and procedures and a business help line that includes support for human resources issues.

Canadian Payroll Association

The Canadian Payroll Association provides free downloadable resources. A fee-based membership in the association provides employers with additional resources including updates on issues, trends, and legislation.

Chartered Professionals in Human Resources

Chartered Professionals in Human Resources (CPHR) represents human resources professionals in Canada’s territories, and in all provinces except Ontario. CPHR bills itself as “the national voice on the enhancement and promotion of the HR Profession.”

Employee Benefits

The Benefits Alliance Group is a small group of benefits advisors from across Canada who “provide superior advice and counsel for their clients’ group insurance and retirement arrangements.” While I am not familiar with the group, I learned of it through a trusted benefits advisor who is a member.

Human Resources News Journals

The Canadian HR Reporter Group is an electronic format which provides a wealth of information from three industry news journals: Canadian HR Reporter, Canadian Employment Law Today, and Canadian Labour Reporter. It also offers a free subscription to a newswire service. Subscribers are sent weekly e-newsletters with updates on the latest developments and have full access to a searchable archive of past issues.

Human Resources Professionals Association

The Human Resource Professionals Association (HRPA) is a regulatory body under Ontario’s Registered Human Resources Professionals Act, 2013. The association has a job board (Hire Authority) and e-mails job openings to all members (approximately 24,000). Potential employers of human resources professionals can also check the registration status and disciplinary history of a member.

Contents © Human Resources by Pam Urie
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